Every gas fire in The Collection carries a 25 Year Comprehensive Guarantee providing you with reassurance and peace of mind for many years to come.
This means that we will guarantee your fire for twentyfive years against manufacturing and material defects, including parts and labour, subject to our ‘Conditions of guarantee’ including annual service and annual replacement of the oxy-pilot assembly.
We offer this guarantee, unlike any other gas fire manufacturer, as a sign of our commitment to the highest standards of build quality, safety and performance. In line with gas industry practice, we advise that all our gas fires are installed and serviced annually* by a Gas Safe Register engineer to ensure continued safe operation and optimum performance throughout the lifetime of the product.
To register your guarantee please complete and return the guarantee claim card supplied with your new fire or click here to complete your registration online.
* This is also a requirement of your 25 Year Guarantee.